Contact Us

Contact Victorville Motors: Sales, Finance, Service, and Parts

You can reach Victorville Motors by phone, through the contact form on this page, or at our showroom. We are at 14617 Civic Drive in Victorville. Calling the right department is the fastest way to get answers about inventory, pricing, service, and parts. Our forms also include an optional opt-in for text messages, such as appointment confirmations and service updates.

Our sales, finance, and service teams include bilingual staff. Visit our Spanish-language page for more details.

Department Phone Numbers and Hours

Contact Us Online

Test Drives

To schedule a test drive, call our sales team at (760) 513-6916. We welcome shoppers from Victorville and nearby Hesperia. Bring your valid driver’s license to your appointment.

Before you call, browse our new inventory online. Each new vehicle page includes a window sticker link, so you can review factory equipment ahead of time.

Financing and Lease Questions

Our finance team can compare loan and lease payments, lease mileage limits, and how your trade-in fits your budget. The Consumer Financial Protection Bureau notes that lease payments are usually lower than loan payments. Most leases also limit mileage to about 10,000 to 15,000 miles per year. When you buy, you can drive as many miles as you want and keep the vehicle after the loan ends.

Submitting the online pre-approval application before your visit helps streamline the process. Our financing FAQ answers more lease-versus-buy questions.

Service and Parts

Service Department

Call our service department at (760) 493-7902, or book online to schedule routine maintenance or warranty repairs. Our factory-trained technicians handle the work. For a quick oil change or checkup, no appointment is needed at our Mopar Express Lane. While you wait, our service lounge offers complimentary Wi-Fi, and rentals are available.

Parts Department

Call our parts department at (760) 513-6605 for genuine OEM parts and accessories. The online parts request form also lets you request installation. Our parts specialists can use your vehicle’s VIN to look up the exact part you need.

Roadside Assistance

Have a roadside emergency? Call Chrysler, Dodge, Jeep, and Ram Roadside Assistance at 1-800-521-2779. Help includes towing, battery jump-starts, flat tire changes, and lockout assistance. Towing goes to the closest authorized dealer for your vehicle’s brand.

This information is provided for general educational purposes only and does not constitute legal advice. Warranty coverage depends on the specific terms of your vehicle’s warranty agreement. Consult your owner’s manual or a qualified legal professional for guidance on your individual situation.

Commercial Trucks and Vans

Business owners can call our commercial department at (760) 493-6700. Our Ram Truck Center covers Ram 1500, 2500, and 3500 pickups, Ram Chassis Cab models, and Ram ProMaster vans. Ram BusinessLink members get perks such as priority service, extended service hours, and loaner vehicles. Ask us about the On The Job incentive for eligible business buyers on select 2026 Ram vehicles.

Frequently Asked Questions

Do I need an appointment for an oil change?

No. Our Mopar Express Lane has a dedicated service bay for quick oil changes and vehicle checkups. No appointment is necessary, and Express Lane service is available for most makes and models.

Can I get help in Spanish?

Yes. Our sales, finance, and service teams include bilingual staff who can help you fully in Spanish.

How soon will I hear back about an online parts request?

An online parts request is a no-obligation request for part prices. A parts representative may follow up within 24 to 48 hours.

Disclaimers

This information is provided for general educational purposes only and does not constitute legal advice. Warranty coverage depends on the specific terms of your vehicle’s warranty agreement. Consult your owner’s manual or a qualified legal professional for guidance on your individual situation.